Pediatric Scheduling & Care Coordinator (Flexible Hours)

SunnyDays Therapy Inc.; Minnetonka, Northern (MN, KY); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Short Term Disability

Retirement Plan

Paid Holidays

PTO

Referral Program

Job summary

SunnyDays Therapy Inc. in Minnetonka seeks a Patient Care Coordinator to be the first contact for families seeking pediatric therapy services. You will manage scheduling, outreach by phone and text, and referrals to ensure every child receives timely care.

We value a calm, caring phone presence, strong organizational skills, and experience in healthcare scheduling. Full-time role with a flexible schedule and benefits.

Qualifications

• Excellent phone, text, and verbal communication skills; love connecting with people.
• Strong computer skills, including proficiency with Microsoft Office.
• Ability to stay organized, calm, and professional under pressure.
• Customer service experience required; experience in healthcare or scheduling preferred.
• Associate degree or higher preferred.
• Familiarity with medical terminology preferred.

Responsibilities

• Serve as the primary contact for client scheduling, ensuring therapists’ schedules remain full and balanced.
• Manage incoming and outgoing calls, texts, and emails related to scheduling, referrals, and reschedules.
• Proactively reach out to families to confirm or reschedule sessions and fill open time slots.
• Handle new client inquiries with warmth, professionalism, and efficiency.
• Collaborate with therapy and administrative teams to optimize scheduling processes.
• Maintain accurate and timely documentation in scheduling and communication systems.
• Protect client confidentiality and uphold all HIPAA standards.

Skills

Excellent communication

Phone & text communication

Computer skills

Organizational skills

Customer service

Healthcare scheduling

Associate degree

Medical terminology

Education

Associate degree or higher

Job description

SunnyDays Therapy Inc. in Minnetonka seeks a Patient Care Coordinator to be the first contact for families seeking pediatric therapy services. You will manage scheduling, outreach by phone and text, and referrals to ensure every child receives timely care.

We value a calm, caring phone presence, strong organizational skills, and experience in healthcare scheduling. Full-time role with a flexible schedule and benefits.