Intake & Scheduling Coordinator — Pediatric Therapy

Lifelong Access; Normal (IL); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Professional development and training

Flexible schedule options

Comprehensive benefit plans

Paid time off

Job summary

Lifelong Access seeks an Intake Coordinator to join our team and guide families through referrals and intake steps, coordinating forms, insurance, and scheduling for pediatric therapy services.

The role supports front desk operations, waitlist maintenance, and client scheduling, with a Monday–Friday schedule and some flexibility. Join a caring team committed to community supports and excellent service.

Qualifications

• Minimum of high school diploma or GED.
• Experience in an office setting, preferably medical.
• Strong computer skills with Microsoft Word, Excel, Outlook and PowerPoint.
• Excellent time management and organizational abilities.
• Ability to work independently and with a team.
• Strong interpersonal and listening skills.
• Valid Illinois driver’s license and safe driving record.
• Current proof of automobile insurance.

Responsibilities

• Serve as point of contact for referrals and guide families through the referral process.
• Serve as point of contact for intakes and coordinate necessary forms, insurance, and scheduling steps.
• Maintain waitlist efficiently.
• Coordinate scheduling of therapy clients.
• Share front desk duties with 1–2 staff on a rotating basis.
• Possibly handle weekly reporting.

Skills

Office administration

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Organizational skills

Time management

Independent work

Team collaboration

Active listening

Valid Illinois driver’s license

Auto insurance proof

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

Lifelong Access seeks an Intake Coordinator to join our team and guide families through referrals and intake steps, coordinating forms, insurance, and scheduling for pediatric therapy services.

The role supports front desk operations, waitlist maintenance, and client scheduling, with a Monday–Friday schedule and some flexibility. Join a caring team committed to community supports and excellent service.