Pediatric Scheduler & Office Admin - Day Shift

Children's of Alabama; Birmingham, Northern (AL, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Pediatric ENT Associates at COA Main in Birmingham is seeking a dedicated medical receptionist to manage patient scheduling and communications. The role involves handling a high volume of calls, processing referrals, and verifying demographics and insurance, while coordinating physician schedules.

The ideal candidate has a high school diploma, 3 years of related experience, and proficiency with EMR/EHR systems (EPIC is a plus) and Microsoft Office.

Qualifications

• High school diploma or equivalent.
• Three years of medical reception, patient scheduling, or healthcare customer service experience preferred.
• Experience with EMR/EHR preferred; EPIC experience is a plus.
• Proficiency with Microsoft Office required.
• Knowledge of medical terminology and insurance verification.

Responsibilities

• Schedule patient appointments accurately.
• Answer a high volume of incoming calls.
• Process valid patient referrals and verify patient demographics and insurance.
• Coordinate provider schedules and reschedule appointments as needed.
• Communicate appointment instructions to patients.

Skills

EMR/EHR

EPIC

MS Office

Medical terminology

Phone etiquette

Education

High school diploma

Tools

EPIC

EMR/EHR software

Microsoft Office

Job description

Pediatric ENT Associates at COA Main in Birmingham is seeking a dedicated medical receptionist to manage patient scheduling and communications. The role involves handling a high volume of calls, processing referrals, and verifying demographics and insurance, while coordinating physician schedules.

The ideal candidate has a high school diploma, 3 years of related experience, and proficiency with EMR/EHR systems (EPIC is a plus) and Microsoft Office.