Pediatric Rehab Front Desk Specialist

Partner's Healthcare; Lexington (MA); On-site; USD 25,000 - 32,000; Full time

Job summary

Spaulding Outpatient Center for Children - Lexington, MA is seeking a Front Desk Administrative professional to support pediatric rehabilitation services across Speech, Occupational, and Physical therapy. The role combines administrative duties with light clinical support under supervision, helping with scheduling, patient check-in/out, and general office operations.

As part of Mass General Brigham, you will greet families, manage calls, assist in patient flow, and process billing while

Qualifications

• High school diploma or equivalent required.
• 0-1 year healthcare office experience preferred.
• Experience in a pediatric office environment preferred.
• Proficiency with Office Suite required.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders, and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handles, screens and/or takes messages related to prior authorizations, referrals, and verify registrations for accuracy.
• May monitor patients in waiting room and responds to any needs for information.

Skills

Scheduling

Communication

Clerical/Docketing

Time management

Office Suite

Education

High School Diploma or Equivalent

Job description

Spaulding Outpatient Center for Children - Lexington, MA is seeking a Front Desk Administrative professional to support pediatric rehabilitation services across Speech, Occupational, and Physical therapy. The role combines administrative duties with light clinical support under supervision, helping with scheduling, patient check-in/out, and general office operations.

As part of Mass General Brigham, you will greet families, manage calls, assist in patient flow, and process billing while