Pediatric Practice Supervisor: Clinic Ops & Team Leadership

Shriners Children's; Sacramento (CA); On-site; USD 41,000 - 58,000; Full time

Job summary

Shriners Children's is seeking a Practice Supervisor to guide ambulatory clinic staff, promote safe, high-quality patient care, and ensure efficient clinic operations. The role includes onboarding support, performance coaching, and serving as a resource for patients, families, and staff in line with the organization's mission and values.

Responsibilities also cover staff training, daily workflow coordination with the Practice Manager, and EMR super-user duties to optimize patient flow and

Qualifications

• High School diploma / GED required.
• 2 Years Ambulatory/Physician Practice experience.
• Basic Life Support (BLS) required.
• PEARS (for CMA) required within 12 months.

Responsibilities

• Supervises orientation and ongoing staff education, ensuring clear, consistent communication of roles, expectations, and practice standards.
• Coaches and evaluates staff performance; contributes to appraisals and fosters open, constructive feedback as part of team development.
• Facilitates meetings, huddles, and trainings to support team-based care and strengthen collaboration with physicians and interprofessional colleagues.
• Oversees daily practice operations, including staff scheduling, workflow coordination, and ensuring adequate coverage across all areas in collaboration with the Practice Manager.
• Monitors staff attendance, professionalism, and adherence to departmental standards; addresses performance issues and serves as a resource in resolving patient care concerns.
• Leads staff training and development efforts; supports EMR super-user responsibilities and promotes continuous learning.
• Coordinates efficient patient flow, including rooming, discharge processes, and interdisciplinary communication to optimize clinical operations.
• Contributes to policy development, staff communication strategies, and initiatives that support family-centered care, patient advocacy, and departmental goals.

Skills

Ambulatory/Physician Practice

Basic Life Support (BLS)

PEARS for CMA

Education

High School diploma / GED

Associate degree in Healthcare Administration or related field

Tools

EPIC experience

Medical Assistant Certificate

Job description

Shriners Children's is seeking a Practice Supervisor to guide ambulatory clinic staff, promote safe, high-quality patient care, and ensure efficient clinic operations. The role includes onboarding support, performance coaching, and serving as a resource for patients, families, and staff in line with the organization's mission and values.

Responsibilities also cover staff training, daily workflow coordination with the Practice Manager, and EMR super-user duties to optimize patient flow and