Practice Supervisor

Shriners Children's; Sacramento (CA); On-site; USD 41,000 - 58,000; Full time

Job summary

Shriners Children's is seeking a Practice Supervisor to guide ambulatory clinic staff, promote safe, high-quality patient care, and ensure efficient clinic operations. The role includes onboarding support, performance coaching, and serving as a resource for patients, families, and staff in line with the organization's mission and values.

Responsibilities also cover staff training, daily workflow coordination with the Practice Manager, and EMR super-user duties to optimize patient flow and

Qualifications

• High School diploma / GED required.
• 2 Years Ambulatory/Physician Practice experience.
• Basic Life Support (BLS) required.
• PEARS (for CMA) required within 12 months.

Responsibilities

• Supervises orientation and ongoing staff education, ensuring clear, consistent communication of roles, expectations, and practice standards.
• Coaches and evaluates staff performance; contributes to appraisals and fosters open, constructive feedback as part of team development.
• Facilitates meetings, huddles, and trainings to support team-based care and strengthen collaboration with physicians and interprofessional colleagues.
• Oversees daily practice operations, including staff scheduling, workflow coordination, and ensuring adequate coverage across all areas in collaboration with the Practice Manager.
• Monitors staff attendance, professionalism, and adherence to departmental standards; addresses performance issues and serves as a resource in resolving patient care concerns.
• Leads staff training and development efforts; supports EMR super-user responsibilities and promotes continuous learning.
• Coordinates efficient patient flow, including rooming, discharge processes, and interdisciplinary communication to optimize clinical operations.
• Contributes to policy development, staff communication strategies, and initiatives that support family-centered care, patient advocacy, and departmental goals.

Skills

Ambulatory/Physician Practice

Basic Life Support (BLS)

PEARS for CMA

Education

High School diploma / GED

Associate degree in Healthcare Administration or related field

Tools

EPIC experience

Medical Assistant Certificate

Job description

Company Overview

Shriners Children's is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

Shriners Children's is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families. With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family's ability to pay or insurance status.

Job Description

The Practice Supervisor provides leadership, direction, and support to practice staff to promote safe, high-quality patient care and efficient clinic operations. This role monitors ambulatory clinic staff performance, ensures adherence to policies and standards, and fosters a collaborative, professional environment. The supervisor supports onboarding, education, and performance improvement initiatives, while serving as a resource for patients, families, and staff in alignment with Shriners Children's mission, vision, and core values.

Key Responsibilities

• Supervises orientation and ongoing staff education, ensuring clear, consistent communication of roles, expectations, and practice standards
• Coaches and evaluates staff performance; contributes to appraisals and fosters open, constructive feedback as part of team development
• Facilitates meetings, huddles, and trainings to support team-based care and strengthen collaboration with physicians and interprofessional colleagues
• Oversees daily practice operations, including staff scheduling, workflow coordination, and ensuring adequate coverage across all areas in collaboration with the Practice Manager
• Monitors staff attendance, professionalism, and adherence to departmental standards; addresses performance issues and serves as a resource in resolving patient care concerns
• Leads staff training and development efforts; supports EMR super-user responsibilities and promotes continuous learning
• Coordinates efficient patient flow, including rooming, discharge processes, and interdisciplinary communication to optimize clinical operations
• Contributes to policy development, staff communication strategies, and initiatives that support family-centered care, patient advocacy, and departmental goals

Required Qualifications

• High School diploma / GED
• 2 Years Ambulatory/Physician Practice experience
• Basic Life Support (BLS)
• PEARS (for CMA) required within 12 months

Preferred Qualifications

• Associate degree in Healthcare Administration, Health Services Management, Public Health or related field
• 1 Year Supervisor/Leadership /Clinic setting experience
• 2 Years Orthopedic/Pediatric experience
• EPIC experience
• Medical Assistant Certificate

The pay range for this position is $29.96 - $42.30/hour.

Compensation is determined based on years of relevant experience and departmental equity.