Pediatric Practice Supervisor - Clinic Operations Lead

Shriners Children’s Hospital; Folsom, Northern (CA, KY); Hybrid; USD 41,000 - 58,000; Full time

Job summary

Shriners Children’s Hospital in Folsom, CA is seeking a Practice Supervisor to lead ambulatory clinic operations and support staff. You will oversee orientation, education, scheduling, and ensure efficient patient flow while upholding safety and quality standards.

Ideal candidates will have at least 1 year of supervisor/clinic leadership experience, EPIC proficiency, and a healthcare background. BLS and PEARS within 12 months are preferred; an Associate degree or Medical Assistant certificate is

Qualifications

• High School diploma / GED.
• 2 Years Ambulatory/Physician Practice experience.
• Basic Life Support (BLS).
• PEARS (for CMA) within 12 months.
• 1 Year Supervisor/Leadership/Clinic setting experience.
• 2 Years Orthopedic/Pediatric experience.
• EPIC experience.
• Medical Assistant Certificate.

Responsibilities

• Supervises orientation and ongoing staff education, ensuring clear, consistent communication of roles, expectations, and practice standards.
• Coaches and evaluates staff performance; contributes to appraisals and fosters open, constructive feedback as part of team development.
• Facilitates meetings, huddles, and trainings to support team-based care and strengthen collaboration with physicians and interprofessional colleagues.
• Oversees daily practice operations, including staff scheduling, workflow coordination, and ensuring adequate coverage across all areas in collaboration with the Practice Manager.
• Monitors staff attendance, professionalism, and adherence to departmental standards; addresses performance issues and serves as a resource in resolving patient care concerns.
• Leads staff training and development efforts; supports EMR super-user responsibilities and promotes continuous learning.
• Coordinates efficient patient flow, including rooming, discharge processes, and interdisciplinary communication to optimize clinical operations.
• Contributes to policy development, staff communication strategies, and initiatives that support family-centered care, patient advocacy, and departmental goals.

Skills

Supervisory/Leadership experience

Clinic operations coordination

Education

High School diploma

Associate degree in Healthcare Administration or related field

Medical Assistant Certificate

Tools

EPIC

Job description

Shriners Children’s Hospital in Folsom, CA is seeking a Practice Supervisor to lead ambulatory clinic operations and support staff. You will oversee orientation, education, scheduling, and ensure efficient patient flow while upholding safety and quality standards.

Ideal candidates will have at least 1 year of supervisor/clinic leadership experience, EPIC proficiency, and a healthcare background. BLS and PEARS within 12 months are preferred; an Associate degree or Medical Assistant certificate is