Pediatric Clinic Supervisor - Patient Care & Operations

Shriners Children’s Hospital; Charleston (SC); Hybride; USD 65 000 - 90 000; Plein temps

Résumé du poste

Shriners Children’s Hospital in Charleston, SC seeks a Practice Supervisor to lead ambulatory clinic staff, promote safe, high‑quality patient care, and ensure efficient operations. You will supervise onboarding and training, coordinate scheduling, monitor performance, and collaborate with physicians and interprofessional teams to support family-centered care.

This role requires HIPAA familiarity, BLS, and 3 years of ambulatory experience.

Qualifications

• 3 years ambulatory/physician practice experience.
• Familiarity with outpatient clinic operations, insurance systems, medical terminology, and scheduling platforms.
• Understanding of patient privacy laws and HIPAA.
• High School Diploma/GED.
• Basic Life Support (BLS).

Responsabilités

• Supervises orientation and ongoing staff education, ensuring clear, consistent communication of roles, expectations, and practice standards.
• Coaches and evaluates staff performance; contributes to appraisals and fosters open, constructive feedback as part of team development.
• Facilitates meetings, huddles, and trainings to support team-based care and strengthen collaboration with physicians and interprofessional colleagues.
• Oversees daily practice operations, including staff scheduling, workflow coordination, and ensuring adequate coverage across all areas in collaboration with the Practice Manager.
• Monitors staff attendance, professionalism, and adherence to departmental standards; addresses performance issues and serves as a resource in resolving patient care concerns.
• Leads staff training and development efforts; supports EMR super-user responsibilities and promotes continuous learning.
• Coordinates efficient patient flow, including rooming, discharge processes, and interdisciplinary communication to optimize clinical operations.
• Contributes to policy development, staff communication strategies, and initiatives that support family-centered care, patient advocacy, and departmental goals.
• Attends required meetings, in-services, and complete ongoing education, and competency training.
• Participates in department performance improvement.

Connaissances

Ambulatory clinic ops

Staff supervision

HIPAA knowledge

Communication skills

Formation

High School Diploma/GED

Associate's Degree

Outils

EMR systems

Description du poste

Shriners Children’s Hospital in Charleston, SC seeks a Practice Supervisor to lead ambulatory clinic staff, promote safe, high‑quality patient care, and ensure efficient operations. You will supervise onboarding and training, coordinate scheduling, monitor performance, and collaborate with physicians and interprofessional teams to support family-centered care.

This role requires HIPAA familiarity, BLS, and 3 years of ambulatory experience.