Pediatric Patient Services Front Desk Specialist

Endeavor Health; Center (IN); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Premium pay for eligible employees

Career Pathways to Promote PROFESSIOnL

Various Medical, Dental, Vision, and +

Tuition Reimbursement

Free Parking

Wellness Program Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Community Involvement Opportunities

Job summary

Endeavor Health in Elmhurst, IL, is seeking a Patient Service Representative - Peds to greet patients, answer calls, and schedule appointments. You will register new patients in EPIC, verify insurance, and process payments, contributing to smooth front-desk operations.

The role requires a High School Diploma or GED, keyboard and computer skills, and a valid driver’s license for off-site duties. Bilingual Spanish is helpful but not required.

Qualifications

• High School Diploma or GED required.
• Keyboard and computer skills.
• A valid driver's license is required if the incumbent is selected to perform related duties at an off-site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.

Responsibilities

• Under general supervision and according to established policies and procedures, provides front desk coverage. Answers incoming calls, schedules appointments, greets patients, registers new patients in EPIC, schedules laboratory and off-site diagnostic tests requested by physician, verifies insurance eligibility and interprets covered benefits. Processes patient charges by totaling fees, applying insurance coverage, calculating adjustments, and receiving and recording payments in computer system. Clinic set-up and other office support.

Skills

Customer service

Keyboard skills

Communication

Driver's license

Education

High School Diploma or GED

Tools

EPIC

Job description

Endeavor Health in Elmhurst, IL, is seeking a Patient Service Representative - Peds to greet patients, answer calls, and schedule appointments. You will register new patients in EPIC, verify insurance, and process payments, contributing to smooth front-desk operations.

The role requires a High School Diploma or GED, keyboard and computer skills, and a valid driver’s license for off-site duties. Bilingual Spanish is helpful but not required.