Pediatric Patient Services Coordinator (Evenings/Weekends)

Atrium Health; Indian Trail (NC); On-site; USD 29,000 - 43,000; Part time

Job summary

Advocate Health is seeking a part-time Registration Clerk for the 01450 GCMG Pediatric Extended Care facility in Indian Trail. The role supports patient check-in, handles ID verification and armband placement, and ensures accurate information flow to the multidisciplinary team.

Responsibilities include clear communication with patients, families, staff, and clinicians, while maintaining HIPAA compliance. This position emphasizes compassionate patient interaction in a busy pediatric setting.

Qualifications

• High school diploma or GED required; healthcare setting experience preferred.
• Experience as Unit Secretary is desirable.
• Strong verbal and written communication; customer-service oriented.

Responsibilities

• Reviews and documents patient identification and places armbands on patients arriving for care.
• Uses effective communication with patients, visitors, co-workers, management and physicians.
• Maintains compliance with HIPAA, CMS and Medicare/Medicaid regulations in the registration process.
• Provides continuity in departmental operations.
• Refer patients to PFRS (Patient Financial Resource Services) when necessary.
• Refer patients to Drug List Techs for medication updates before surgery as needed.
• Provides age/developmentally appropriate information to families, patients and visitors.
• Assists departmental staff in providing a caring, compassionate environment.

Skills

Oral communication

Written communication

Interpersonal skills

Customer service

Medical terminology

WakeOne

Organization

Team member

Education

High school diploma or GED

Healthcare setting or Unit Secretary experience preferred

Tools

WakeOne

Job description

Advocate Health is seeking a part-time Registration Clerk for the 01450 GCMG Pediatric Extended Care facility in Indian Trail. The role supports patient check-in, handles ID verification and armband placement, and ensures accurate information flow to the multidisciplinary team.

Responsibilities include clear communication with patients, families, staff, and clinicians, while maintaining HIPAA compliance. This position emphasizes compassionate patient interaction in a busy pediatric setting.