Pediatric Patient Services Coordinator

Children's Minnesota; Minneapolis (MN); On-site; USD 42,000 - 54,000; Full time

Job summary

Children’s Minnesota is seeking a Patient Services Coordinator to deliver exceptional front-line service to families, staff, and providers in person or by phone. You will ensure smooth patient check-in, collect accurate demographics, and support the clinic’s administrative needs with HIPAA-compliant handling of confidential information.

The role requires strong computer skills, attention to detail, and the ability to multi-task in a fast-paced environment while contributing to a positive patient

Qualifications

• High school diploma or equivalent required
• Post secondary education preferred
• One year of customer service experience required
• One year of medical office setting experience preferred
• Knowledge of medical insurance preferred

Responsibilities

• Provide exemplary customer service to families, staff and providers in person and by phone
• Register and check in patients efficiently and accurately
• Collect and verify patient demographic and financial information and required consents
• Provide administrative support to the clinical area and assist as the clinics technology resource
• Maintain HIPAA compliant handling of confidential information and multi-task in a fast-paced environment

Skills

Customer service

Computer skills

Teamwork

Front desk

Attendance

Multitasking

Problem solving

HIPAA knowledge

Education

High school diploma

Post-secondary education

Tools

Microsoft Word

Excel

Hospital technology systems

Job description

Children’s Minnesota is seeking a Patient Services Coordinator to deliver exceptional front-line service to families, staff, and providers in person or by phone. You will ensure smooth patient check-in, collect accurate demographics, and support the clinic’s administrative needs with HIPAA-compliant handling of confidential information.

The role requires strong computer skills, attention to detail, and the ability to multi-task in a fast-paced environment while contributing to a positive patient