Pediatric Patient Coordinator — Caring Front Office & Scheduling

Specialty Dental Brands; Anthem (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Anthem Pediatric Dentistry & Orthodontics is seeking an organized Patient Coordinator to join our pediatric dental team in Anthem, AZ. You will be the first point of contact, manage appointments, assist with patient communication and financial processes, and work closely with the clinical team to keep the practice running smoothly.

The ideal candidate is dependable, detail-oriented, and comfortable working with children and families in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Experience in a dental, medical, or healthcare office preferred.
• Pediatric dental experience is a plus.
• Experience with dental practice management and scheduling software preferred.
• Knowledge of dental insurance and patient financial processes preferred.
• Strong customer service and communication skills.

Responsibilities

• Greet patients and families in a friendly, professional, and welcoming manner.
• Manage patient scheduling, including appointments, cancellations, and rescheduling.
• Confirm appointments and provide reminders to help maintain an efficient schedule.
• Answer incoming calls and respond to patient and parent questions professionally.
• Register new patients and maintain accurate demographic and patient information.
• Assist with patient check-in and check-out while supporting efficient patient flow.
• Verify insurance information and assist patients and families with general insurance questions.
• Communicate treatment and appointment information clearly and accurately.
• Coordinate with the clinical team regarding patient needs, scheduling, and potential delays.
• Maintain accurate and confidential patient records in accordance with HIPAA requirements.
• Assist with collecting patient payments and communicating financial information as needed.
• Help create a calm, comfortable, and welcoming environment for children and families.
• Maintain a clean, organized front office and reception area.
• Support the team with additional administrative and front office responsibilities as needed.
• Perform other duties and responsibilities as assigned.

Skills

Customer service

Communication

Organization

Time management

Attention to detail

Multitasking

Team-oriented

Education

High school diploma or GED

Tools

Practice management software

Job description

Anthem Pediatric Dentistry & Orthodontics is seeking an organized Patient Coordinator to join our pediatric dental team in Anthem, AZ. You will be the first point of contact, manage appointments, assist with patient communication and financial processes, and work closely with the clinical team to keep the practice running smoothly.

The ideal candidate is dependable, detail-oriented, and comfortable working with children and families in a fast-paced environment.