Patient Coordinator at Anthem Pediatric Dentistry

Specialty Dental Brands; Anthem (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Anthem Pediatric Dentistry & Orthodontics is seeking an organized Patient Coordinator to join our pediatric dental team in Anthem, AZ. You will be the first point of contact, manage appointments, assist with patient communication and financial processes, and work closely with the clinical team to keep the practice running smoothly.

The ideal candidate is dependable, detail-oriented, and comfortable working with children and families in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Experience in a dental, medical, or healthcare office preferred.
• Pediatric dental experience is a plus.
• Experience with dental practice management and scheduling software preferred.
• Knowledge of dental insurance and patient financial processes preferred.
• Strong customer service and communication skills.

Responsibilities

• Greet patients and families in a friendly, professional, and welcoming manner.
• Manage patient scheduling, including appointments, cancellations, and rescheduling.
• Confirm appointments and provide reminders to help maintain an efficient schedule.
• Answer incoming calls and respond to patient and parent questions professionally.
• Register new patients and maintain accurate demographic and patient information.
• Assist with patient check-in and check-out while supporting efficient patient flow.
• Verify insurance information and assist patients and families with general insurance questions.
• Communicate treatment and appointment information clearly and accurately.
• Coordinate with the clinical team regarding patient needs, scheduling, and potential delays.
• Maintain accurate and confidential patient records in accordance with HIPAA requirements.
• Assist with collecting patient payments and communicating financial information as needed.
• Help create a calm, comfortable, and welcoming environment for children and families.
• Maintain a clean, organized front office and reception area.
• Support the team with additional administrative and front office responsibilities as needed.
• Perform other duties and responsibilities as assigned.

Skills

Customer service

Communication

Organization

Time management

Attention to detail

Multitasking

Team-oriented

Education

High school diploma or GED

Tools

Practice management software

Job description

Anthem, AZ

Anthem Pediatric Dentistry & Orthodontics is seeking a friendly, organized, and patient-focused Patient Coordinator to join our team. Our practice is dedicated to providing compassionate, high-quality pediatric dental and orthodontic care in a safe, welcoming environment. The ideal candidate is dependable, detail-oriented, and passionate about helping children and families feel comfortable and supported throughout their dental experience.

As a Patient Coordinator, you will play an important role in creating a positive experience for patients and families while supporting the daily operations of the practice. You will serve as a welcoming first point of contact, coordinate appointments, assist with patient communication and financial processes, and work closely with the clinical team to keep the practice running efficiently.

Your responsibilities will include:

• Greet patients and families in a friendly, professional, and welcoming manner
• Manage patient scheduling, including appointments, cancellations, and rescheduling
• Confirm appointments and provide reminders to help maintain an efficient schedule
• Answer incoming calls and respond to patient and parent questions professionally
• Register new patients and maintain accurate demographic and patient information
• Assist with patient check-in and check-out while supporting efficient patient flow
• Verify insurance information and assist patients and families with general insurance questions
• Communicate treatment and appointment information clearly and accurately
• Coordinate with the clinical team regarding patient needs, scheduling, and potential delays
• Maintain accurate and confidential patient records in accordance with HIPAA requirements
• Assist with collecting patient payments and communicating financial information as needed
• Help create a calm, comfortable, and welcoming environment for children and families
• Maintain a clean, organized, and professional front office and reception area
• Support the team with additional administrative and front office responsibilities as needed
• Perform other duties and responsibilities as assigned

Preferred Qualifications:

• High school diploma or GED required
• Previous experience in a dental, medical, or healthcare office preferred
• Pediatric dental experience is a plus
• Experience with dental practice management and scheduling software preferred
• Knowledge of dental insurance and patient financial processes preferred
• Strong customer service and communication skills
• Excellent organizational and time-management abilities
• Strong attention to detail and accuracy
• Ability to multitask and prioritize in a fast-paced environment
• Comfortable working with children, parents, and caregivers
• Professional, dependable, and team-oriented approach

What Makes You Successful:

You are warm, organized, and genuinely enjoy helping children and families. You understand that the Patient Coordinator plays an important role in creating a positive first and last impression of the practice. You communicate clearly, remain calm and professional in a busy environment, and are able to balance multiple priorities while maintaining excellent customer service. You are patient and compassionate when working with children who may be anxious or have special healthcare needs, and you take pride in helping every family feel comfortable, informed, and cared for.

Why Join Us?

• Join a dedicated pediatric dental and orthodontic team focused on patient-centered care
• Work in a modern, inviting, and child-friendly environment
• Be part of a practice committed to treating patients with patience, kindness, and compassion
• Support a team providing comprehensive pediatric dental care and orthodontic services
• Work alongside experienced pediatric dentists and orthodontic professionals
• Help create efficient, organized visits for busy children and families
• Be part of a team focused on making dental visits comfortable and positive
• Opportunities for professional growth and development
• Make a meaningful impact by helping children and families build positive relationships with dental care
• Medical, Dental, Vision, and 401(k)
• Paid holidays
• Paid time off