Pediatric Patient Coordinator

H2 Health; Harker Heights (TX); On-site; USD 20,664 - 22,041; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Generous PTO and paid holidays

401(k) with company match

Tuition loan reimbursement

Health Savings Account (HSA) and FSA

Employee Assistance Program (EAP)

Company-paid life insurance

Additional voluntary benefit options

Job summary

H2 Health is seeking a Pediatric Patient Coordinator for the Therapeds Works clinic in Harker Heights, TX. You will serve as the welcoming front-desk contact, handling check-ins, scheduling, insurance verification, and co-pay collection to ensure smooth clinic operations.

Ideal candidates are detail-oriented, customer-focused, and skilled at coordinating with therapists and patients. This full-time on-site role includes benefits and growth opportunities within a fast-paced healthcare environment.

Qualifications

• High school diploma or equivalent
• Experience in healthcare or customer service preferred
• Excellent organizational and communication skills
• Friendly, reliable, and detail-oriented
• Comfortable using scheduling and EMR systems (training provided)

Responsibilities

• Greet patients and families with warmth and professionalism
• Manage patient check-in and check-out procedures
• Schedule appointments and maintain accurate records
• Verify insurance benefits and collect co-pays as needed
• Support communication between therapists and patients
• Assist with general administrative tasks to keep the clinic running smoothly

Skills

Customer service

Communication

Organization

Attention to detail

EMR systems

Healthcare experience

Education

High School diploma or equivalent

Tools

Scheduling software

EMR systems

Job description

Pediatric Patient Coordinator | Full-Time | 716 Indian Trail Suite 140 Harker Heights, TX 76548

At Therapeds Works, an H2 Health company, we know that excellent patient care starts at the front desk. As a Patient Coordinator, you are the first point of contact and the welcoming face of our outpatient clinics. Your role is critical to creating a positive, efficient, and supportive experience for patients and their families.

Patient Coordinators are responsible for ensuring smooth day-to-day operations, including scheduling, check-ins, insurance verification, and communication with clinical teams. If you're detail-oriented, personable, and passionate about healthcare, this is a great opportunity to grow in a fast-paced, patient-focused setting.

Your Role

• Greet patients and families with warmth and professionalism
• Manage patient check-in and check-out procedures
• Schedule appointments and maintain accurate records
• Verify insurance benefits and collect co-pays as needed
• Support communication between therapists and patients
• Assist with general administrative tasks to keep the clinic running smoothly

Qualifications

• High school diploma or equivalent
• Previous experience in a healthcare or customer service setting preferred
• Excellent organizational and communication skills
• Friendly, reliable, and detail-oriented
• Comfortable using scheduling and EMR systems (training provided)

Compensation & Benefits

• Compensation: $15.00- $16.00 per hour
• Medical, dental, and vision insurance
• Generous PTO and paid holidays
• 401(k) with company match
• Tuition loan reimbursement
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Company-paid life insurance
• Additional voluntary benefit options

Workplace Experience & Perks

• Monday-Friday schedule with flexible scheduling opportunities
• Access to Scribe AI-powered documentation technology
• Manageable caseload expectations
• Live CEUs and professional development through H2U
• Leadership development and career advancement opportunities
• Collaborative, clinician-led culture
• Strong administrative support
• Employee recognition programs

H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.