Patient Coordinator

H2 Health; Willow Park (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Bonuses based on performance

Flexible scheduling

Career advancement

Job summary

Fort Worth Physical Therapy, a H2 Health company, is seeking a Patient Coordinator to bridge patient care with administrative excellence. You will be the first point of contact, ensuring top-quality service from the moment patients enter the clinic.

Responsibilities include coordinating appointments, verifying insurance, maintaining records, and supporting front desk operations. A high school diploma is required, plus healthcare office experience and EMR familiarity for success in this role.

Qualifications

• Strong interpersonal and communication abilities.
• Experience in healthcare or medical office.
• Knowledge of medical terminology and insurance processes.
• Familiarity with EMR/EHR systems and basic computer skills.

Responsibilities

• Coordinate patient appointments, verify insurance, and handle referrals.
• Maintain and update patient records with confidentiality.
• Assist with front desk operations and manage inquiries.
• Collaborate with clinicians and staff to improve patient experience.
• Ensure a welcoming, organized clinic environment.

Skills

Interpersonal skills

Communication skills

Electronic Medical Records

EMR familiarity

Confidentiality

Education

High school diploma or equivalent

Healthcare administration education (plus)

Tools

EHR systems

Office software

Job description

Patient Coordinator | Outpatient | Full-Time | 110 Mary Lou Drive, Suite 100, Willow Park, TX 76087

AtFort Worth Physical Therapy,a H2 Health company, we believe that both care and coordination are essential to patient success. As a Patient Coordinator, you will be integral in bridging patient care with administrative excellence. In this role, you will serve as the first point of contact for our patients, ensuring they receive the highest quality service from the moment they walk through our doors.

Your Role:

As a Patient Coordinator, you will be the first point of contact for patients, providing outstanding customer service and ensuring smooth clinic operations.

• Coordinate patient appointments, verify insurance, and handle referrals.
• Maintain and update patient records with accuracy and confidentiality.
• Assist with front desk operations, answering phone calls, and managing inquiries.
• Work closely with clinicians and administrative staff to enhance patient experience.
• Ensure a welcoming and organized clinic environment.

• High school diploma or equivalent; additional education in healthcare administration is a plus

• Minimum of 1 year experience in a healthcare or medical office setting
• Knowledge of medical terminology and insurance processes
• Exceptional interpersonal and communication skills
• Familiarity with Electronic Medical Records (EMR) systems and basic computer skills.
• Ability to handle sensitive information with confidentiality
• Proficient in using office software and electronic health records (EHR) systems

Join us in making a positive impact on our patients' lives every day!

WhyFort Worth Physical Therapy?

We’re more than a workplace, we’re a team that supports your goals:

• Competitive compensation

• Performance-based bonuses that reward your outcomes

• Flexible scheduling to support work-life balance

• Career advancement and professional growth

• Full benefits: medical, dental, vision, and 401(k) with match

• Generous PTO, paid holidays, and company-paid life insurance

• Supportive, clinician-led team culture

• Additional perks: parental leave, employee rewards, discounts, and recognition programs

Ready to advance your physical therapy career in a supportive setting?and join a community that values you.

Fort Worth Physical Therapy is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.