Pediatric Patient Concierge — Red-Carpet Care & Growth

Hero Practice Services; Aurora (CO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Monthly bonuses

PTO & holidays

Career growth

Insurance & 401K

Job summary

Adventure Dental, Vision, & Orthodontics in Aurora, CO, is seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment within a pediatric dental practice.

Pay range is $16.00-$22/hr with bonus opportunities. The role focuses on delivering a red-carpet patient experience, confirming appointments, maintaining a clean lobby, and supporting care for underserved children across the region.

Qualifications

• Attention to detail and the ability to handle a diverse workload.
• Strong interpersonal skills and a friendly and outgoing demeanor.
• Bilingual a plus.
• Preferred knowledge of Microsoft Office, including Word and Excel, and eCW.
• Previous dental experience a plus.

Responsibilities

• Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete.
• Call patients regarding appointment confirmations, reminders, and cancellations.
• Adhere to scheduling best practices to ensure the patient’s time is being optimized.
• Review patient and family health needs to ensure all needs are met.
• Coordinate patient flow by keeping the appointment schedule organized and full.
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children.

Skills

Attention to detail

Interpersonal skills

Bilingual

Microsoft Word

Microsoft Excel

eCW

Dental experience

Tools

Microsoft Word

Microsoft Excel

eCW

Job description

Adventure Dental, Vision, & Orthodontics in Aurora, CO, is seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment within a pediatric dental practice.

Pay range is $16.00-$22/hr with bonus opportunities. The role focuses on delivering a red-carpet patient experience, confirming appointments, maintaining a clean lobby, and supporting care for underserved children across the region.