Pediatric Front Office Coordinator — Patient Care Hero

Hero Practice Services; Topeka (KS); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Monthly bonus

PTO & holidays

Career growth

Health/Dental/Vision + 401K

Job summary

Adventure Dental & Vision in Topeka, KS is seeking a Patient Coordinator to efficiently manage front office processes, including answering phones, scheduling appointments, and collecting payments in a pediatric dental practice.

You will deliver a warm, red-carpet experience to patients and families, coordinate patient flow, document health information, and support operations with basic office software and billing tasks. Bilingual abilities are a plus.

Qualifications

• Attention to detail and the ability to handle a diverse workload.
• Strong interpersonal skills and a friendly and outgoing demeanor.
• Bilingual a plus.
• Preferred knowledge of Microsoft Office, including Word and Excel, and eCW.
• Previous dental experience a plus.

Responsibilities

• Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete
• Call patients regarding appointment confirmations, reminders, and cancellations
• Adhere to scheduling best practices to ensure the patient's time is being optimized
• Review patient and family health needs to ensure all needs are met
• Coordinate patient flow by keeping the appointment schedule organized and full
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Skills

Attention to detail

Interpersonal skills

Bilingual

MS Office

Excel

Dental experience

Tools

eCW

Job description

Adventure Dental & Vision in Topeka, KS is seeking a Patient Coordinator to efficiently manage front office processes, including answering phones, scheduling appointments, and collecting payments in a pediatric dental practice.

You will deliver a warm, red-carpet experience to patients and families, coordinate patient flow, document health information, and support operations with basic office software and billing tasks. Bilingual abilities are a plus.