Pediatric Patient Experience Coordinator | Bonus Potential

Hero Practice Services; Albuquerque (NM); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Monthly bonus

PTO

Medical insurance

401K

Job summary

Adventure Dental, Vision, & Orthodontics in Albuquerque, NM is seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment within a pediatric dental practice.

Pay range: $17-$24/hr with bonus potential. Benefits include PTO and paid holidays, medical, dental and vision insurance, a 401K plan, and opportunities for career growth within the practice and region.

Qualifications

• Attention to detail and the ability to handle a diverse workload.
• Strong interpersonal skills and a friendly and outgoing demeanor.
• Bilingual a plus.

Responsibilities

• Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete
• Call patients regarding appointment confirmations, reminders, and cancellations
• Adhere to scheduling best practices to ensure the patient's time is being optimized
• Review patient and family health needs to ensure all needs are met
• Coordinate patient flow by keeping the appointment schedule organized and full
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Skills

Attention to detail

Strong interpersonal skills

Bilingual a plus

Tools

Microsoft Office

eCW

Job description

Adventure Dental, Vision, & Orthodontics in Albuquerque, NM is seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment within a pediatric dental practice.

Pay range: $17-$24/hr with bonus potential. Benefits include PTO and paid holidays, medical, dental and vision insurance, a 401K plan, and opportunities for career growth within the practice and region.