Pediatric Patient Concierge — Front Desk & Scheduling

Hero Practice Services; Tulsa (OK); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Generous pay with monthly bonus

PTO and paid holidays

Career growth within your practice and

Job summary

Hero Practice Services' Pediatric Dental Group in Tulsa, OK is seeking a Patient Coordinator to expertly manage front desk operations, answer calls, schedule appointments, and collect payments in a pediatric setting.

You will deliver a warm, red-carpet patient experience, coordinate appointment flow, maintain accurate records, and support the office with basic tasks while contributing to underserved children's access to care.

Qualifications

• Attention to detail and ability to handle a diverse workload.
• Strong interpersonal skills and a friendly and outgoing demeanor.
• Experience with Microsoft Office, Word and Excel, and eCW.

Responsibilities

• Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete.
• Call patients regarding appointment confirmations, reminders, and cancellations.
• Adhere to scheduling best practices to ensure the patient’s time is being optimized.
• Review patient and family health needs to ensure all needs are met.
• Coordinate patient flow by keeping the appointment schedule organized and full.
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children.

Skills

Attention to detail

Interpersonal skills

Friendly demeanor

Tools

Microsoft Word

Microsoft Excel

eCW

Job description

Hero Practice Services' Pediatric Dental Group in Tulsa, OK is seeking a Patient Coordinator to expertly manage front desk operations, answer calls, schedule appointments, and collect payments in a pediatric setting.

You will deliver a warm, red-carpet patient experience, coordinate appointment flow, maintain accurate records, and support the office with basic tasks while contributing to underserved children's access to care.