Pediatric Front Office Coordinator | Patient Concierge

Choice Healthcare Services; Tucson (AZ); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Wellbeing

Growth opportunities

Leadership support

Team events

Benefits package

Job summary

CHOICE Healthcare Services in Tucson, AZ is seeking a Patient Coordinator (Front Office Receptionist) to support front desk operations in our pediatric dental practice. You will handle check-in/out, schedule appointments, collect payments, and perform daily administrative duties.

The role emphasizes friendly patient interactions, accuracy with insurance verification, and collaboration with a supportive team.

Qualifications

• High school diploma or equivalent.
• 6+ months of healthcare/dental front office experience preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Collect and process payments.
• Receive authorizations back in the mail imports and calls parents.
• Schedules treatment appointments and recall appointments.
• Confirms treatment appointments.
• Takes calls throughout the day.
• Process No Show Reports.
• Schedules patients from ASAP List.
• Checks patients in and out.
• Verifies info on file.
• Verifies eligibility with insurance.
• Calls patients when past 10 mins.
• Confirms observation appointments.
• Schedules observation appointments.
• Works on daily sign in sheet.
• Scans in NPP, and enters it in the system.
• Regular, predictable attendance is required.
• Ability to get along and work effectively with others.

Skills

Front desk coordination

Phone etiquette

Customer service

Education

High school diploma or equivalent

Job description

CHOICE Healthcare Services in Tucson, AZ is seeking a Patient Coordinator (Front Office Receptionist) to support front desk operations in our pediatric dental practice. You will handle check-in/out, schedule appointments, collect payments, and perform daily administrative duties.

The role emphasizes friendly patient interactions, accuracy with insurance verification, and collaboration with a supportive team.