Pediatric Care Coordinator — Elevate Patient Experience

Optum; Miller Place (NY); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental Insurance

Vision Insurance

401(k) Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus

Voluntary Benefits

Job summary

Optum, a clinician-led care organization, is seeking an Associate Patient Care Coordinator for our Miller Place, NY site. You will support patient intake, verify insurance, schedule appointments, and maintain medical records in a fast-paced front desk environment.

Key responsibilities include collecting patient information, processing documents, communicating with patients and health care providers, and upholding HIPAA standards while delivering excellent customer service in alignment with

Qualifications

• High School Diploma or GED is required.
• 1+ years of computer proficiency experience (multi-task through multiple applications including Microsoft Outlook, Excel, and Word).
• 1+ years of customer service or Healthcare related experience.

Responsibilities

• Obtain accurate and updated patient information, such as name, address, insurance information.
• Perform insurance verification on the date of service.
• Obtain patient signatures for required documents.
• Check In and Check Out patients.
• Answering incoming and outgoing telephone calls promptly and courteously.
• Schedule appointments and maintain medical records.

Education

High School Diploma or GED

Tools

Microsoft Outlook

Excel

Word

Job description

Optum, a clinician-led care organization, is seeking an Associate Patient Care Coordinator for our Miller Place, NY site. You will support patient intake, verify insurance, schedule appointments, and maintain medical records in a fast-paced front desk environment.

Key responsibilities include collecting patient information, processing documents, communicating with patients and health care providers, and upholding HIPAA standards while delivering excellent customer service in alignment with