Patient Care Coordinator: Front Desk & Scheduling Pro

UnitedHealth Group; Village of Great Neck (NY); On-site; Confidential; Full time

Benefits offered by this job

Paid Time Off

Health Plan options

Dental, Vision, Life Insurance

Short-term disability and Long-Term DI

401(k) Savings Plan

Employee Stock Purchase Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Voluntary Benefits

Job summary

UnitedHealth Group's Optum NY/NJ unit in Great Neck, NY, is seeking an Associate Patient Care Coordinator to join our team. You will support patient experiences, verify information, and help coordinate appointments in a fast-paced setting.

As part of Pediatric Ophthalmology and Strabismus, you will work with care teams to ensure accurate records, timely scheduling, and compassionate service while adhering to privacy guidelines and internal policies.

Qualifications

• High School Diploma or GED required.
• 1+ year of computer proficiency across Outlook, Excel, and Word.
• 1+ year of customer service or Healthcare experience.

Responsibilities

• Obtain patient information and verify insurance.
• Schedule and confirm appointments.
• Check in/out patients and maintain records.
• Respond to calls promptly and courteously.
• Adhere to HIPAA and OSHA requirements.

Skills

Customer service

Microsoft Outlook

Excel

Word

Multitasking

Communication skills

Time management

Attention to detail

Independent worker

Education

High School Diploma or GED

Tools

EPIC

Job description

UnitedHealth Group's Optum NY/NJ unit in Great Neck, NY, is seeking an Associate Patient Care Coordinator to join our team. You will support patient experiences, verify information, and help coordinate appointments in a fast-paced setting.

As part of Pediatric Ophthalmology and Strabismus, you will work with care teams to ensure accurate records, timely scheduling, and compassionate service while adhering to privacy guidelines and internal policies.