Pediatric Patient Care Coordinator

Boston Brace International, Inc dba OP Specialty Bracing; Union (NJ); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Long & Short-Term Disability

Life Insurance

Retirement Savings Plan

Paid Time Off (PTO) & Holidays

Job summary

Boston Brace International, Inc dba OP Specialty Bracing in Union, New Jersey is seeking a Patient Care Coordinator I. The role is the first point of contact for patients and referral sources, requiring interaction with children, strong organizational and people skills, and discretion to protect sensitive information.

You will handle scheduling, insurance verification, and coordination with clinicians, while supporting the clinic staff and maintaining accurate electronic charts.

Qualifications

• High School or Associate Degree; related experience and/or training.

Responsibilities

• Check patients in and out; register patients with insurance information and demographics; provide general company and services information; maintain good verbal and written communication; be compassionate, efficient and professional.
• Verify patient insurance and initiate prior authorizations; coordinate with referral sources to obtain physician schedules; maintain electronic charts using Nymbl software; scan and upload documents; support clinic staff and office flow; perform chart checks for fittings with standard checklist; work with billing to ensure claims documentation is uploaded; maintain general office organization; deliver patient devices per standard practices; multi-task; adapt to a dynamic environment; maintain HIPAA compliance.
• Coordinate and schedule all appointments; review patient no-shows daily and reschedule as needed.

Skills

Customer service

Multitasking

Organizational skills

HIPAA compliance

Communication skills

Education

High School or Associate Degree

Tools

Nymbl software

Job description

Boston Brace International, Inc dba OP Specialty Bracing in Union, New Jersey is seeking a Patient Care Coordinator I. The role is the first point of contact for patients and referral sources, requiring interaction with children, strong organizational and people skills, and discretion to protect sensitive information.

You will handle scheduling, insurance verification, and coordination with clinicians, while supporting the clinic staff and maintaining accurate electronic charts.