Pediatric Patient Care Coordinator I - Front Desk & Scheduling

Boston Brace International, Inc dba OP Specialty Bracing; East Lyme (CT); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Long & Short-Term Disability

Life Insurance and AD&D

Retirement Savings Plan

Paid Time Off (PTO) & Holidays

Job summary

Boston Brace International, Inc dba OP Specialty Bracing seeks a Patient Care Coordinator I to be the first point of contact for patients and referrals at the East Lyme clinic. You will manage appointments, verify insurance, support the care team, and help maintain patient charts with confidentiality and accuracy.

The role emphasizes strong organizational and interpersonal skills, with responsibilities spanning front-d desk tasks and coordination with physicians to ensure seamless patient care.

Qualifications

• Greet and assist patients and families.
• Register patients by collecting insurance information and demographics.
• Maintain HIPAA compliance and confidentiality.
• Coordinate with referral sources and physicians.

Responsibilities

• Greet patients and families, ensure smooth check-in/out.
• Verify insurance and collect balances.
• Coordinate appointments and physician schedules.
• Maintain electronic charts and assist with chart checks.

Skills

Customer service

Communication skills

Detail oriented

HIPAA compliance

Education

High School/Associate Degree

Tools

Nymbl software

Electronic charting

Job description

Boston Brace International, Inc dba OP Specialty Bracing seeks a Patient Care Coordinator I to be the first point of contact for patients and referrals at the East Lyme clinic. You will manage appointments, verify insurance, support the care team, and help maintain patient charts with confidentiality and accuracy.

The role emphasizes strong organizational and interpersonal skills, with responsibilities spanning front-d desk tasks and coordination with physicians to ensure seamless patient care.