Pediatric Patient Access Specialist | Registration & Billing

Phoenix Children's; Phoenix (AZ); On-site; USD 25,000 - 33,000; Full time

Job summary

Phoenix Children’s is seeking a Patient Access Representative to join our main hospital registration team in Phoenix. The role involves registering patients for professional and hospital services, collecting co-pays and deductibles, and verifying demographic and insurance information at the point of service.

Responsibilities include handling inquiries, guiding uninsured patients to Financial Counselors, and maintaining accurate records while supporting a positive patient experience within our

Responsibilities

• Register patients and collect co-pay and deductible at time of service.
• Document patient demographics and insurance information accurately.
• Answer calls and assist patients with inquiries promptly.
• Refer uninsured/underinsured patients to Financial Counselor.
• Coordinate with hospital departments to ensure smooth patient flow.
• Maintain compliance with registration and privacy procedures.

Job description

Phoenix Children’s is seeking a Patient Access Representative to join our main hospital registration team in Phoenix. The role involves registering patients for professional and hospital services, collecting co-pays and deductibles, and verifying demographic and insurance information at the point of service.

Responsibilities include handling inquiries, guiding uninsured patients to Financial Counselors, and maintaining accurate records while supporting a positive patient experience within our