Patient Access & Registration Specialist

Colonial Group; Phoenix (AZ); On-site; USD 42,000 - 60,000; Full time

Job summary

Colonial Group in Phoenix, AZ seeks a Full-Time Patient Financial Services Specialist to handle registration, collect payments, and provide financial counseling. This role ensures accurate registrations, explains financial policies, and assists patients with Medicaid and financial aid options.

You will liaise with physicians and billing to improve account performance and patient service. Ideal candidates have healthcare billing experience, strong communication skills, and the ability to manage

Qualifications

• Experience in patient financial services or insurance collections.
• Ability to manage multiple tasks with minimal supervision.
• Strong interpersonal, oral, and written communication skills.
• Proficiency with office software and databases.
• High school diploma or GED.

Responsibilities

• Performs pre-registration/registration and verifies eligibility.
• Verifies demographics and inputs information accurately into the system.
• Provides financial counseling and assists with Medicaid/financial aid.
• Collects payments and aims to meet monthly collection targets.
• Acts as liaison between patient, billing, and payors to maximize collections.
• Maintains productivity, documents activities, and supports team.

Skills

Patient registration

Eligibility verification

Financial counseling

Accounts receivable

Customer service

Communication skills

Microsoft Office

A/D/T system

Tools

A/D/T system

Microsoft Office

Job description

Colonial Group in Phoenix, AZ seeks a Full-Time Patient Financial Services Specialist to handle registration, collect payments, and provide financial counseling. This role ensures accurate registrations, explains financial policies, and assists patients with Medicaid and financial aid options.

You will liaise with physicians and billing to improve account performance and patient service. Ideal candidates have healthcare billing experience, strong communication skills, and the ability to manage