Pediatric Patient Access & Registration Specialist

University of Mississippi Medical Center; Jackson (MS); On-site; USD 19,000 - 28,000; Full time

Job summary

University of Mississippi Medical Center is seeking a Patient Access Representative for Pediatric Registration on the Main Campus in Jackson. The role greets patients, verifies insurance, registers for services, collects payments, and maintains accurate records, ensuring a smooth, confidential patient experience.

Responsibilities include EMR data entry, insurance verification, collecting co-pays, and collaborating with clinical teams to optimize patient flow.

Qualifications

• High school diploma or GED required.
• Ability to handle confidential information with discretion.
• Strong verbal and written communication skills.

Responsibilities

• Greet and assist patients, families, and visitors with professionalism, empathy, and urgency.
• Complete timely and accurate patient registration, including demographic, insurance, and financial information.
• Obtain signatures on consent forms, privacy notices, and financial documents, ensuring compliance with hospital and legal requirements.
• Verify insurance eligibility and benefits using electronic tools or direct contact with payers, and update records.
• Determine and collect patient co-pays, deductibles, or deposits; provide information about financial assistance when needed.
• Collaborate with clinical and security teams to prioritize patient intake based on acuity and maintain efficient flow.
• Enter and maintain patient data in the EMR and registration systems, correcting duplicates or errors.
• Respond to patient inquiries promptly and courteously, showing sensitivity to diverse situations.
• Stay informed on payer guidelines and hospital policies to ensure compliance and accuracy.
• Support process improvements and assist in training new staff; provide backup to other Patient Access areas.
• Perform other duties as assigned; management reserves right to change duties.

Skills

Patient throughput

Revenue cycle

Confidentiality

Payer guidelines

Analytical skills

Communication

Organization

MS Word

MS Excel

Data entry

Education

High school diploma/GED

Job description

University of Mississippi Medical Center is seeking a Patient Access Representative for Pediatric Registration on the Main Campus in Jackson. The role greets patients, verifies insurance, registers for services, collects payments, and maintains accurate records, ensuring a smooth, confidential patient experience.

Responsibilities include EMR data entry, insurance verification, collecting co-pays, and collaborating with clinical teams to optimize patient flow.