Patient Access & Registration Specialist

ummc; Jackson (MS); On-site; USD 30,000 - 42,000; Full time

Job summary

UMMC in Jackson, MS, seeks a Patient Access Representative - Clinical Registration to greet patients, verify insurance, and register for services. This role supports scheduling, payment collection, and accurate record-keeping, ensuring a smooth patient experience and compliance with confidentiality standards.

The position requires basic healthcare revenue cycle knowledge, strong communication, and organizational skills to manage patient flow and data entry in the EMR system.

Qualifications

• High school diploma or GED required.
• Knowledge of patient throughput workflows.
• Ability to maintain confidentiality and analyze payer guidelines.
• Strong verbal and written communication; proficient data entry.
• Experience with revenue cycle healthcare systems is preferred.

Responsibilities

• Greet and assist patients with professionalism and empathy.
• Register patients with demographic, insurance, and financial info.
• Obtain signatures on consent forms and privacy notices.
• Verify insurance eligibility and benefits.
• Collect co-pays and explain financial assistance options.
• Collaborate with clinical and security teams to prioritize patient intake.
• Enter patient data accurately in the EMR and registration systems.
• Respond to inquiries and maintain patient flow with sensitivity.
• Stay informed on payer guidelines and hospital policies.
• Support process improvements and train new staff.
• Perform other duties as assigned.

Skills

Communication

Customer service

Organizational skills

Confidentiality

Data entry

Microsoft Word

Excel

EMR systems

Payer guidelines

Multitasking

Education

High school diploma/GED

Tools

EMR systems

Microsoft Word

Excel

Job description

UMMC in Jackson, MS, seeks a Patient Access Representative - Clinical Registration to greet patients, verify insurance, and register for services. This role supports scheduling, payment collection, and accurate record-keeping, ensuring a smooth patient experience and compliance with confidentiality standards.

The position requires basic healthcare revenue cycle knowledge, strong communication, and organizational skills to manage patient flow and data entry in the EMR system.