Patient Access & Admissions Registration Specialist

University of Mississippi Medical Center; Michigan; On-site; USD 21,000 - 28,000; Full time

Job summary

The University of Mississippi Medical Center seeks a Patient Access Representative - Admissions Registration to greet patients, verify insurance, register for services, and collect payments, ensuring accurate records in the Master Patient Index and a smooth patient experience. This full-time role emphasizes strong communication and confidentiality in a busy admissions setting.

This position requires a high school diploma or GED, proficiency in Word/Excel, and knowledge of revenue cycle systems.

Qualifications

• High school diploma or GED required.
• Proficiency in basic computer skills including Microsoft Word and Excel.
• Strong communication and organizational skills; ability to maintain confidentiality.

Responsibilities

• Greet and assist patients, families, and visitors with professionalism and empathy.
• Register patients for services with accurate demographic, insurance, and financial information.
• Obtain signatures on consent forms and privacy notices, ensuring compliance with requirements.
• Verify insurance eligibility and benefits and update patient records.
• Collect co-pays, deductibles, or deposits and explain financial assistance options as needed.
• Maintain accurate patient data in the EMR and registration systems; correct duplicates.
• Respond promptly to inquiries with sensitivity to diverse situations.
• Stay informed on payer guidelines and hospital policies to ensure accuracy.
• Provide backup support to other Patient Access areas during high-volume periods.

Skills

Customer service

Communication skills

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

The University of Mississippi Medical Center seeks a Patient Access Representative - Admissions Registration to greet patients, verify insurance, register for services, and collect payments, ensuring accurate records in the Master Patient Index and a smooth patient experience. This full-time role emphasizes strong communication and confidentiality in a busy admissions setting.

This position requires a high school diploma or GED, proficiency in Word/Excel, and knowledge of revenue cycle systems.