Pediatric Operations & Scheduling Coordinator

RIH Rhode Island Hospital; Rhode Island; On-site; USD 42,000 - 68,000; Full time

Job summary

Rhode Island Hospital is seeking a pediatric site coordinator to manage non-clinical patient operations across assigned offices. You will support scheduling, registration, referrals, and ambulatory workflows for pediatric patients.

The role requires strong customer service, accurate documentation, and coordination with site leadership to improve patient experiences. Ideal candidates have 2–3 years of administrative hospital experience and proficiency with Microsoft Office, Outlook, Excel, and

Qualifications

• Associate's Degree or equivalent with strong typing and computer skills.
• 2–3 years of progressively complex administrative experience in a hospital, outpatient clinic, or academic setting.
• Proficiency with Microsoft Word, Outlook, Excel, PowerPoint, SharePoint, and Teams.

Responsibilities

• Greet patients and support registration functions including referrals and appointment scheduling.
• Oversee patient financial processes and end-of-day reconciliation of payments.
• Document patient interactions in the medical record and update portals and communications.
• Coordinate with leadership to improve patient workflows and experience.
• Assist with non-clinical patient operations and outreach to patients overdue for care.

Skills

Administrative experience

Customer service

Microsoft Office

Organizational skills

Typing

Education

Associate's Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

SharePoint

Microsoft Teams

Job description

Rhode Island Hospital is seeking a pediatric site coordinator to manage non-clinical patient operations across assigned offices. You will support scheduling, registration, referrals, and ambulatory workflows for pediatric patients.

The role requires strong customer service, accurate documentation, and coordination with site leadership to improve patient experiences. Ideal candidates have 2–3 years of administrative hospital experience and proficiency with Microsoft Office, Outlook, Excel, and