Pediatric Operations & Admin Assistant

ChildServe; Johnston (IA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

HSA and FSA options

Employee Assistance Program

403(b) retirement plan with company  匹

Life and disability insurance

Paid Time Off

Job summary

ChildServe in Johnston, IA is seeking an Operations Assistant to provide administrative and operations support at the Johnston location. You will greet families, manage records, verify benefits, and help keep classrooms and daily documentation in order.

This role emphasizes accuracy, clear communication, and teamwork with clinical and support staff. The schedule is Monday through Friday, with standard business hours, and you’ll contribute to a welcoming environment that supports children and

Qualifications

• Proven written and verbal communication skills.
• Ability to work with a diverse team in healthcare services.
• Strong attention to detail and accuracy in records.
• Proficiency in reading, writing, and speaking English.

Responsibilities

• Deliver welcoming, high‑quality customer service for families and visitors.
• Maintain child records including enrollments, discharges, and back files.
• Verify benefits for families and program participants.
• Ensure classrooms have current child and emergency information and daily forms.
• Enter child training data into the system and update supervisors.
• Assist in scheduling for children and staff.
• Support facility needs including supplies and work orders.
• Maintain records of organizational drills.
• Greet parents and visitors and answer the phone.

Skills

Written comms

Oral comms

Interdisciplinary teamwork

Attention to detail

English language proficiency

Education

High school diploma

Job description

ChildServe in Johnston, IA is seeking an Operations Assistant to provide administrative and operations support at the Johnston location. You will greet families, manage records, verify benefits, and help keep classrooms and daily documentation in order.

This role emphasizes accuracy, clear communication, and teamwork with clinical and support staff. The schedule is Monday through Friday, with standard business hours, and you’ll contribute to a welcoming environment that supports children and