Pediatric Office Supervisor — Lead Patient Care Team

Nemours; The Villages (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive base compensation

Annual incentive compensation

Comprehensive benefits

403B with employer match

Licensure, CME and dues allowance

Public Service Loan Forgiveness

No state income tax in Florida

Job summary

Nemours The Villages is seeking an Office Supervisor (Primary Care, The Villages) to lead daily operations of a pediatric practice in The Villages, Florida. This role partners with the Practice Manager and clinicians to deliver a positive patient experience and a financially successful clinic.

You will supervise clerical and clinical staff, optimize patient flow, and coordinate staffing and payroll in Kronos while upholding Nemours Standards of Behavior.

Qualifications

• High School Diploma required.
• Specialized (1 year of training beyond high school).
• Minimum of one to three years' experience required.
• Travel to other primary care locations as needed for coverage.

Responsibilities

• Provide on-site, day-to-day supervision for a single practice.
• Orient, direct, and evaluate clerical and clinical staff with manager input.
• Monitor patient flow, conduct rounds, and share satisfaction results with staff.
• Coordinate staff and provider schedules; manage payroll submissions in Kronos.
• Maintain Nemours Standards of Behavior and coach staff as needed.
• Serve as liaison to ensure clear communication between providers and staff.
• Oversee supply purchases within monthly operating budget.
• Cover front desk duties and ensure registration, billing, and cash reconciliations are up to date.

Skills

Staff supervision

Scheduling

Payroll coordination

Front desk coordination

Education

High School Diploma

Specialized training beyond high school

Job description

Nemours The Villages is seeking an Office Supervisor (Primary Care, The Villages) to lead daily operations of a pediatric practice in The Villages, Florida. This role partners with the Practice Manager and clinicians to deliver a positive patient experience and a financially successful clinic.

You will supervise clerical and clinical staff, optimize patient flow, and coordinate staffing and payroll in Kronos while upholding Nemours Standards of Behavior.