Pediatric Office Manager - Multi-Location Clinics

Nemours; Windermere (FL); Presencial; USD 55.000 - 75.000; Jornada completa

Descripción de la vacante

Nemours is seeking an Office Manager (Horizon West, Primary Care) in Central Florida for full-time employment. The role oversees day-to-day management of multiple practices, ensuring a patient-centered experience and a productive, compliant team environment.

The position includes staff supervision, scheduling coordination, budget monitoring, and front desk as needed, with travel to other primary care locations as required. Florida RN/LPN or Certified MA with supervisory experience highly valued.

Formación

• Associate Degree required or currently enrolled and actively pursuing an associate degree.
• State of Florida RN License, LPN license, with 3 years supervisory experience.
• Certified MA with 3 years supervisory experience may be considered in lieu of degree.
• Travel to other primary care locations as needed for coverage is required.

Responsabilidades

• Select, orient, direct, and evaluate all clerical and clinical staff.
• Ensure a uniquely satisfying patient experience. Monitor patient flow on a daily basis, conduct patient rounds, track and share patient satisfaction results with associates. Recommend and implement changes as needed to reach goals and monitor for continued success.
• Coordinate and maintain staff and provider schedules. Monitor accruals, overtime, and scheduled/unscheduled time off for payroll submission in Kronos.
• Ensure appropriate staffing levels through coordination with associates and manager.
• Ensure a satisfying work experience for associates through Nemours Standards of Behavior; coach as needed and activate disciplinary process through manager.
• Serve as liaison for providers and associates to ensure communication.
• Develop and monitor department budgets; monitor department productivity measures.
• Process and track accounts payable and reimbursement requests.
• Monitor all front desk functions and fill-in at front desk; ensure cash reconciliation and month-end requirements.
• Monitor all clinical functions and seek input from providers as needed.
• Monitor and approve all medical and non-medical supply and equipment purchases.
• Maintain safe environment and ensure compliance with JCAHO, OSHA, CLIA requirements.
• Develop clerical and clinical performance goals; review with staff regularly.
• Other duties as assigned.

Conocimientos

Staff supervision

Scheduling

Customer service

Budget monitoring

Educación

Associate degree

RN/LPN license

Certified Medical Assistant

Herramientas

Kronos

Medical office software

Descripción del empleo

Nemours is seeking an Office Manager (Horizon West, Primary Care) in Central Florida for full-time employment. The role oversees day-to-day management of multiple practices, ensuring a patient-centered experience and a productive, compliant team environment.

The position includes staff supervision, scheduling coordination, budget monitoring, and front desk as needed, with travel to other primary care locations as required. Florida RN/LPN or Certified MA with supervisory experience highly valued.