Pediatric Office Manager - Multi-Site Practice

Nemours in; Windermere (FL); On-site; USD 55,000 - 85,000; Full time

Job summary

Nemours Children's Health in Florida is hiring an Office Manager for Horizon West (Primary Care). This full-time role leads day-to-day practice operations across multiple sites, ensuring a high-quality patient experience and strong financial performance.

You will supervise clerical and clinical staff, coordinate schedules, support payroll processes, and uphold Nemours Standards of Behavior in a dynamic pediatric setting.

Qualifications

• Associate degree or currently enrolled and pursuing an associate degree.
• Florida RN or LPN license with 3 years supervisory experience.
• Certified MA with 3 years supervisory experience may be considered in lieu of degree.
• Travel to other primary care locations as needed for coverage.

Responsibilities

• Provide on-site, day-to-day management of multiple practices under the direction of the Practice Manager.
• Collaborate with providers to ensure a satisfying patient experience, positive team environment, and financially successful practice.
• Select, orient, direct, and evaluate all clerical and clinical staff.
• Monitor patient flow, rounds, and satisfaction results; implement changes to reach goals.
• Coordinate and maintain staff and provider schedules; manage payroll accruals and time off.
• Ensure staffing levels through coordination with staff and manager.
• Foster Nemours Standards of Behavior and provide coaching or discipline as needed.
• Serve as liaison for providers and staff to ensure effective communication.
• Develop and monitor department budgets and productivity measures.
• Process accounts payable and reimbursement requests; pursue opportunities to improve financial performance.
• Oversee front desk and basic registration, scheduling, cash reconciliation, and month-end requirements.
• Monitor clinical functions and seek input from providers as needed.
• Approve medical and non-medical supply and equipment purchases.
• Maintain a safe, compliant environment meeting JCAHO/OSHA/CLIA requirements.
• Develop annual performance goals for clerical and clinical staff; report progress to management.
• Other duties as assigned.

Education

Associate Degree or currently enrolled

RN or LPN license (FL)

Certified MA with supervisory experience

Job description

Nemours Children's Health in Florida is hiring an Office Manager for Horizon West (Primary Care). This full-time role leads day-to-day practice operations across multiple sites, ensuring a high-quality patient experience and strong financial performance.

You will supervise clerical and clinical staff, coordinate schedules, support payroll processes, and uphold Nemours Standards of Behavior in a dynamic pediatric setting.