Pediatric Medical Receptionist — Day Shift & Benefits

Trinity Health Corp.; Farmington Hills (MI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Day-one benefits for eligible team

Career growth opportunities

Team-oriented workplace culture

Meaningful patient care

Job summary

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to join our team in Michigan. You will be the first point of contact for patients, helping create a positive experience while supporting efficient office operations and high-quality patient care.

Responsibilities include welcoming patients, verifying registrations and insurance, scheduling appointments, answering phones, processing payments, and assisting with MyChart support.

Qualifications

• High school diploma or GED (or eligible for work permit for ages 15-17).
• 1–2 years of experience in a medical or physician office or customer service preferred.
• Course work in insurance/billing is preferred but not required.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Skills

Customer service

Phone etiquette

Registration & insurance verification

Education

High School Diploma or GED

Insurance/billing coursework (preferred)

Job description

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to join our team in Michigan. You will be the first point of contact for patients, helping create a positive experience while supporting efficient office operations and high-quality patient care.

Responsibilities include welcoming patients, verifying registrations and insurance, scheduling appointments, answering phones, processing payments, and assisting with MyChart support.