Pediatric Healthcare Referral Growth Architect

Blossom ABA Therapy LLC; Baltimore (MD); On-site; USD 80,000 - 110,000; Full time

Job summary

Blossom ABA Therapy LLC in Baltimore is seeking an accomplished, relationship-driven Business Development Specialist to expand our healthcare referral network and generate sustainable patient referrals across an assigned territory. The role focuses on developing professional relationships with pediatricians, hospitals, schools, and diagnostic providers to improve access to services for children and families.

Strong healthcare BD experience is preferred.

Qualifications

• At least five years of healthcare business development, physician relations, provider outreach, referral development, or healthcare networking experience
• Documented success generating patient referrals, not solely brand awareness, product sales, fundraising, or event attendance
• Experience developing professional relationships with healthcare providers, hospitals, health systems, multi-location practices, or other established referral networks
• A strong professional résumé demonstrating measurable business-development and referral-generation results
• Professional references who can speak to relationship-building ability, performance, reliability, and results
• Experience managing a territory, referral pipeline, outreach schedule, or book of professional relationships
• Strong written, verbal, presentation, and interpersonal communication skills
• Excellent organization, documentation, and follow-through
• Ability to work independently while remaining highly accountable to goals and reporting expectations
• Comfort using CRM, referral-tracking, or similar business-development systems
• Ability and willingness to travel regularly throughout the assigned territory
• Valid driver’s license and reliable transportation, where required for the territory

Responsibilities

• Build, manage, and grow a strategic network of professional referral sources throughout your territory
• Develop relationships with pediatricians, hospitals, health systems, multi-location practices, diagnostic providers, therapists, schools, and other professionals serving children and families
• Identify new referral opportunities and create territory-specific plans for developing them
• Conduct purposeful in-person and virtual meetings with prospective and existing referral partners
• Educate referral sources about our services, eligibility requirements, intake process, locations, and appropriate referral pathways
• Maintain consistent follow-up with referral partners to strengthen relationships and encourage continued referral activity
• Reengage inactive referral sources and identify opportunities to expand high-performing relationships across departments or locations
• Build relationships with decision-makers, clinical leaders, referral coordinators, and other professionals who influence patient access
• Generate qualified patient referrals that align with the organization’s services and capacity
• Accurately document every referral, referral source, interaction, and follow-up activity in the organization’s designated systems
• Monitor referred patients throughout the intake and authorization process
• Partner closely with the internal Intake and Authorizations teams to identify barriers, support communication, and help prevent referred families from falling through the cracks
• Keep referral partners appropriately informed while protecting patient privacy and following all HIPAA and organizational requirements
• Analyze referral activity and conversion patterns to understand which relationships and outreach strategies produce meaningful results
• Maintain an accurate and actionable pipeline of referral opportunities
• Coordinate or participate in approximately one targeted community or brand-awareness event each month
• Plan or support one larger, higher-impact event each quarter
• Select events based on their potential to reach families, strengthen professional relationships, or expand awareness within priority communities
• Follow up with contacts and referral opportunities generated through each event
• Evaluate event effectiveness based on relationship development, qualified leads, referrals, and other measurable outcomes—not attendance alone
• Growth in qualified patient referrals
• New professional referral relationships established
• Increased referrals from existing partners
• Referral‑source engagement and retention
• Referral-to-intake and intake-to-service conversion trends
• Timely, accurate documentation and follow‑up
• Effective management of referred patients throughout intake
• Quality and impact of monthly and quarterly outreach events
• Consistent execution of an organized territory‑development plan

Skills

Healthcare BD

Relationship building

Communication skills

Territory management

Travel flexibility

Independent work

CRM familiarity

Tools

CRM systems

Job description

Blossom ABA Therapy LLC in Baltimore is seeking an accomplished, relationship-driven Business Development Specialist to expand our healthcare referral network and generate sustainable patient referrals across an assigned territory. The role focuses on developing professional relationships with pediatricians, hospitals, schools, and diagnostic providers to improve access to services for children and families.

Strong healthcare BD experience is preferred.