Pediatric Front Office & Records Assistant

MANA; Fayetteville (AR); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

HSA or FSA options with medical

Voluntary Aflac Accident and Critical

Employer paid life, long-term & short-

401(K) match and profit sharing

Up to 21.5 paid days off and holidays

Corporate Discounts

One-On-One Training and Development

Job summary

Northwest Arkansas Pediatrics, a MANA Clinic, is seeking a Business Office Assistant to support medical records, referrals, and physician scheduling. The role will float to assist back office staff as needed.

Responsibilities include scanning and sourcing medical records, handling portal messages via eClinicalWorks, coordinating referrals, and answering a busy multi-line phone system. A high school diploma or GED and 6 months to 2 years of related experience are preferred.

Qualifications

• High School Diploma or GED required or equivalent.
• 6 months to 2 years of related experience preferred.

Responsibilities

• Scan and source medical records.
• Handle portal messages, emails, and portal communications in eClinicalWorks.
• Assist the Medicaid Referral Coordinator with referrals and coordination.
• Distribute portal messages to the appropriate personnel/department.
• Answer a busy multi-line phone system.

Skills

Medical records

Referral coordination

Phone system

Scheduling support

Education

High School Diploma or GED

Tools

eClinicalWorks

Job description

Northwest Arkansas Pediatrics, a MANA Clinic, is seeking a Business Office Assistant to support medical records, referrals, and physician scheduling. The role will float to assist back office staff as needed.

Responsibilities include scanning and sourcing medical records, handling portal messages via eClinicalWorks, coordinating referrals, and answering a busy multi-line phone system. A high school diploma or GED and 6 months to 2 years of related experience are preferred.