Pediatric Front Desk Specialist - Welcoming & Efficient

Tpg Pc; Virginia (MN); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Our Pediatric office in Woodbridge, VA is seeking a professional, full-time Medical Receptionist who is computer savvy, patient-friendly and a reliable team player. Energetic, dependable and organized candidates with excellent communication skills are encouraged to apply.

You will greet patients, answer calls, schedule appointments, maintain medical records in the EHR, collect copayments and insurance data, and perform routine front-desk tasks.

Qualifications

• High school diploma or GED required; associate degree preferred.
• 1 year experience in medical reception is required.
• 1 year experience in customer service is preferred.
• Electronic Medical Records experience is desirable.

Responsibilities

• Provides a welcoming, professional greeting to patients and other visitors.
• Answers a high volume of calls in a courteous and professional manner.
• Works as part of the team using scheduling matrix to schedule patient appointments.
• Performs basic patient care activities including organization of medical records to ensure provider has all the necessary information available during the patient’s encounter.
• Performs reception duties in an efficient, professional and courteous manner.
• Optimizes patients’ satisfaction, provider time and treatment room utilization by scheduling appointments appropriately and completing check-in process in a timely fashion.
• Operate a variety of standard office machines.
• Collection of copayments and patient due balances.
• Scanning reports and filing into EHR.
• Collection, entry and verification of demographic and insurance information.
• Other duties that may be assigned by supervisor.

Skills

Interpersonal skills

Team player

Multitasking

Customer service

Communication skills

Medical terminology

Computer proficiency

Teamwork & reliability

Education

High school diploma/GED

Associate degree preferred

Tools

Practice management software

Copier

Fax machine

Job description

Our Pediatric office in Woodbridge, VA is seeking a professional, full-time Medical Receptionist who is computer savvy, patient-friendly and a reliable team player. Energetic, dependable and organized candidates with excellent communication skills are encouraged to apply.

You will greet patients, answer calls, schedule appointments, maintain medical records in the EHR, collect copayments and insurance data, and perform routine front-desk tasks.