Front Desk Receptionist

Tpg Pc; Virginia, Northern (MN, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Our Pediatric office in Woodbridge, VA is seeking a professional, full-time Medical Receptionist who is computer savvy, patient-friendly and a reliable team player. Energetic, dependable and organized candidates with excellent communication skills are encouraged to apply.

You will greet patients, answer calls, schedule appointments, maintain medical records in the EHR, collect copayments and insurance data, and perform routine front-desk tasks.

Qualifications

• High school diploma or GED required; associate degree preferred.
• 1 year experience in medical reception is required.
• 1 year experience in customer service is preferred.
• Electronic Medical Records experience is desirable.

Responsibilities

• Provides a welcoming, professional greeting to patients and other visitors.
• Answers a high volume of calls in a courteous and professional manner.
• Works as part of the team using scheduling matrix to schedule patient appointments.
• Performs basic patient care activities including organization of medical records to ensure provider has all the necessary information available during the patient’s encounter.
• Performs reception duties in an efficient, professional and courteous manner.
• Optimizes patients’ satisfaction, provider time and treatment room utilization by scheduling appointments appropriately and completing check-in process in a timely fashion.
• Operate a variety of standard office machines.
• Collection of copayments and patient due balances.
• Scanning reports and filing into EHR.
• Collection, entry and verification of demographic and insurance information.
• Other duties that may be assigned by supervisor.

Skills

Interpersonal skills

Team player

Multitasking

Customer service

Communication skills

Medical terminology

Computer proficiency

Teamwork & reliability

Education

High school diploma/GED

Associate degree preferred

Tools

Practice management software

Copier

Fax machine

Job description

Description

We are looking for a Professionalfull time Medical Receptionist for our Pediatric Office in Woodbridge Va. We are looking for a computer savvy, patient friendly, efficient team player to join our dedicated staff of medical professionals. Ideal candidates will be energetic, dependable, and organized individuals with excellent communication skills.PositI’ve attitude required! Our Pediatric office is a GREAT PLACE to work offering excellent benefits such as: Paid Time Off; 401k; Health Insurance and Paid Holidays.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides a welcoming, professional greeting to patients and other visitors.
• Answers a high volume of calls in a courteous and professional manner.
• Works as part of the team using scheduling matrix to schedule patient appointments.
• Performs basic patient care activities including organization of medical records to ensure provider has all the necessary information available during the patient’s encounter.
• Performs reception duties in an efficient, professional and courteous manner.
• Optimizes patients’ satisfaction, provider time and treatment room utilization by scheduling appointments appropriately and completing check-in process in a timely fashion.
• Operate a variety of standard office machines.
• Collection of copayments and patient due balances.
• Scanning reports and filing into EHR.
• Collection, entry and verification of demographic and insurance information.
• Other duties that may be assigned by supervisor.

EDUCATION, QUALIFICATION AND CREDENTIALS:

• High school diploma/GED required (Associate degree preferred)
• 1 year experience in medical reception is required
• 1 year experience in customer service is preferred
• Electronic Medical Records (EMRs) experience is desirable

SKILLS, KNOWLEDGE AND ABILITIES:

• Excellent interpersonal skills.
• Able to work independently or as part of a team.
• Ability to multitask.
• Great customer service skills.
• Ability to read, understand and follow oral and written communication.
• Understanding of Medical Terminology.
• Ability to use a computer, practice management software, copier, and fax machine.
• Team & service oriented, organized, has good judgment, punctual with stable work history.

This job description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, abilities and working conditions may change as needs evolve. This job description is not to be construed as a contract for employment.