Pediatric Front Desk Specialist — Thursday, Part-Time

Nurture Pediatrics; Smyrna (TN); Sur place; USD 21 000 - 30 000; Temps partiel

Résumé du poste

Nurture Pediatrics is seeking a friendly, organized Medical Receptionist to join our pediatric practice in Smyrna, Tennessee on a part-time basis. This one-day-per-week role (Thursdays, 10:00 AM–7:00 PM) is ideal for someone who values consistent, meaningful work in a child-friendly healthcare setting.

You will greet families, manage front desk tasks, verify insurance, and process payments with care. The position requires excellent communication, data-entry accuracy, and HIPAA awareness in a

Qualifications

• High school diploma or GED.
• Minimum of 2 years of customer service experience.
• Strong computer and data-entry skills.
• Excellent verbal and written communication skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Professional, dependable, and team-oriented attitude.
• Consistent Thursday availability from 10:00 AM to 7:00 PM — required.

Responsabilités

• Welcome patients and families in a friendly and professional manner.
• Check patients in and out for appointments.
• Verify patient demographics and contact information.
• Answer incoming phone calls and assist with patient inquiries.
• Respond to patient messages and appointment requests.
• Maintain a positive and professional front office environment.
• Schedule well visits, sick visits, behavioral visits, nurse visits, and follow-up appointments.
• Assist families with appointment changes and cancellations.
• Follow scheduling guidelines and provider preferences.
• Manage appointment confirmations and no-show follow-up procedures.
• Verify insurance eligibility and benefits prior to patient check-in.
• Identify copays, deductibles, coinsurance, and patient balances.
• Collect payments at the time of service.
• Process self-pay accounts according to office policies.
• Assist with TennCare PCP change processes when needed.
• Scan and upload documents into the electronic medical record.
• Process school, sports, daycare, and other patient forms.
• Manage patient portal requests and communication.
• Maintain accurate patient records.
• Complete opening and closing front office duties as assigned.

Connaissances

Customer service

Front desk

Data entry

Phone etiquette

HIPAA compliance

Spanish speaking

Formation

High school diploma

Outils

EMR software

Description du poste

Nurture Pediatrics is seeking a friendly, organized Medical Receptionist to join our pediatric practice in Smyrna, Tennessee on a part-time basis. This one-day-per-week role (Thursdays, 10:00 AM–7:00 PM) is ideal for someone who values consistent, meaningful work in a child-friendly healthcare setting.

You will greet families, manage front desk tasks, verify insurance, and process payments with care. The position requires excellent communication, data-entry accuracy, and HIPAA awareness in a