Pediatric Front Desk Specialist - Per Diem

Mass General Brigham Incorporated; Dover, Northern (NH, KY); Hybrid; USD 24,000 - 32,000; Part time

Job summary

Mass General Brigham for Children in Dover, NH, seeks a per diem Patient Service Associate to support patient visits with scheduling, check-in/check-out, and billing duties. The role covers busy front-desk activities and requires good communication and organization for a smooth patient flow.

The position is onsite, with typical clerical responsibilities and the need to handle routine inquiries while maintaining accurate records. Per diem status and daytime shifts may apply.

Qualifications

• High School Diploma or Equivalent required.
• Healthcare office experience 1+ years required.
• Proficiency with Office Suite and basic clerical skills.
• Strong communication and organization abilities.
• Ability to handle routine phone calls and scheduling tasks.

Responsibilities

• Make patient appointments and maintain appointment records.
• Greet and assist patients at check-in and check-out.
• Answer telephones and schedule appointments for callers.
• File materials in patient folders and print appointment schedules.
• Process patient billing forms and scan documents into the chart.
• Call for patient medical records and laboratory results.
• Open and distribute mail or faxes; manage messages for authorizations.

Skills

Customer Service

Communication

Time Management

Phone Etiquette

Office Suite

Education

High School Diploma or Equivalent

Tools

Office Suite

Job description

Mass General Brigham for Children in Dover, NH, seeks a per diem Patient Service Associate to support patient visits with scheduling, check-in/check-out, and billing duties. The role covers busy front-desk activities and requires good communication and organization for a smooth patient flow.

The position is onsite, with typical clerical responsibilities and the need to handle routine inquiries while maintaining accurate records. Per diem status and daytime shifts may apply.