Pediatric Front Desk & Patient Concierge

Chord Specialty Dental Partners; Aston Township (PA); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Medical & Vision

Dental Coverage

401(k) Company Match

Paid Time Off

Employee Referral Program

Employee Discounts

Pet Insurance

Training & Development

Life & Disability Insurance

Job summary

Children's Dental Health in Aston/Springfield, PA is seeking a Patient Services Representative to be the first friendly face for patients, families, and staff, ensuring smooth check-in and check-out, accurate records, and a welcoming atmosphere.

In this role you will schedule appointments, verify insurance, collect co-pays, and answer multiple phone lines while maintaining organized charts and courteous service in a pediatric setting. Occasional travel to Wilmington, DE may be required.

Qualifications

• Motivated and willing to learn on the job.
• Experience working in the front desk area of a medical/dental practice preferred.
• Strong customer service skills; ability to communicate well.
• Desire to work with children in a pediatric setting.
• Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines.

Responsibilities

• Provide welcoming, prompt, and respectful customer service to patients and families upon arrival and dismissal.
• Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized.
• Filing and scanning medical documents and office forms as directed.
• Verifying all patient demographic, health, pharmacy, and insurance information.
• Schedule and confirm patient appointments.
• Cleaning the front office work area and other maintenance assignments as directed.

Skills

Motivated learner

Front desk experience

Customer service

Pediatric setting interest

Scheduling & insurance support

Job description

Children's Dental Health in Aston/Springfield, PA is seeking a Patient Services Representative to be the first friendly face for patients, families, and staff, ensuring smooth check-in and check-out, accurate records, and a welcoming atmosphere.

In this role you will schedule appointments, verify insurance, collect co-pays, and answer multiple phone lines while maintaining organized charts and courteous service in a pediatric setting. Occasional travel to Wilmington, DE may be required.