Pediatric Front Desk Specialist

Mary Bridge Children's Hospital; Federal Way (WA); On-site; USD 30,000 - 43,000; Full time

Job summary

Mary Bridge Children’s Hospital in Washington state seeks a Medical Receptionist as the first in-person contact for patients. This 0.6 FTE role (M-F, 8:00 AM–4:30 PM) requires strong customer service, front-desk experience, and the ability to manage scheduling, registration, and payments with discretion and professionalism.

The position supports a Level II Pediatric Trauma Center and a comprehensive pediatric care network, offering competitive benefits and a team-centered environment at Mary

Qualifications

• Post high school office procedures preferred.
• Minimum one year of clerical and/or receptionist experience; or six months in a medical setting.
• Customer service experience
• Degree or relevant Certificate may be substituted for experience

Responsibilities

• Greet patients and families in person; answer phones and direct calls.
• Schedule appointments and handle registration tasks; process charges and payments.
• Operate basic office equipment and maintain accurate cash reconciliation.
• Provide professional, discreet, and friendly front-desk service.

Skills

Customer service

Receptionist experience

Education

Post high school education

Medical office certificate/degree

Job description

Mary Bridge Children’s Hospital in Washington state seeks a Medical Receptionist as the first in-person contact for patients. This 0.6 FTE role (M-F, 8:00 AM–4:30 PM) requires strong customer service, front-desk experience, and the ability to manage scheduling, registration, and payments with discretion and professionalism.

The position supports a Level II Pediatric Trauma Center and a comprehensive pediatric care network, offering competitive benefits and a team-centered environment at Mary