Pediatric Front Desk Specialist – Family-Cocused Care

MultiCare Health System; Tacoma (WA); On-site; USD 30,000 - 43,000; Full time

Job summary

MultiCare Mary Bridge Children's Hospital & Health Network seeks a Medical Receptionist to be the first in-person contact in the clinic. You will greet patients, answer phones, schedule appointments, handle registrations and payments, and support families with a professional, caring approach.

This intermediate role requires excellent customer service, discretion, and strong communication. Appropriate for candidates with clerical experience in medical settings and related certificates.

Qualifications

• Minimum one year of clerical and/or receptionist experience
• Customer service experience required
• Degree or relevant certificate may substitute for experience

Responsibilities

• Greet patients and families; answer phones; direct calls
• Schedule, register, and balance batches
• Operate basic office equipment and maintain professional courtesy

Skills

Customer service

Clerical experience

Reception duties

Education

Post high school office procedures preferred

Relevant certificate (Medical Office Assistant, Medical Assistant, Health Unit Coordinator)

Job description

MultiCare Mary Bridge Children's Hospital & Health Network seeks a Medical Receptionist to be the first in-person contact in the clinic. You will greet patients, answer phones, schedule appointments, handle registrations and payments, and support families with a professional, caring approach.

This intermediate role requires excellent customer service, discretion, and strong communication. Appropriate for candidates with clerical experience in medical settings and related certificates.