Pediatric Front Desk Specialist

Best Care; Council Bluffs (IA); On-site; USD 21,000 - 28,000; Full time

Job summary

Nebraska Methodist Health System is seeking a friendly patient registrar at the Council Bluffs clinic to greet patients, verify demographics and insurance and support clinical operations. The role supports scheduling, chart preparation, and insurance coordination while maintaining patient confidentiality.

The position offers weekday hours 8am–5pm, with emphasis on accurate data entry, strong communication, and teamwork in a busy healthcare setting.

Qualifications

• Excellent verbal communication with patients, doctors, and staff.
• Proficient computer use for scheduling, registration, and patient care apps.
• Ability to follow written and verbal instructions.
• Ability to work in a diverse healthcare environment and as part of a team.
• Maintain patient confidentiality and privacy.
• Ability to read, write, and understand various reports and documents.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Register patients for appointments by collecting and verifying demographics and insurance information.
• Greet and assist patients, directing questions to appropriate personnel.
• Answer phones to schedule appointments and relay messages promptly.
• Prepare records for office visits by reviewing EMR/chart contents.
• Handle insurance inquiries and assist with referrals and paperwork.

Skills

Verbal communication

Computer skills

Written instructions

Teamwork

Confidentiality

Documentation understanding

Multitasking

Education

High School Diploma or GED

Job description

Nebraska Methodist Health System is seeking a friendly patient registrar at the Council Bluffs clinic to greet patients, verify demographics and insurance and support clinical operations. The role supports scheduling, chart preparation, and insurance coordination while maintaining patient confidentiality.

The position offers weekday hours 8am–5pm, with emphasis on accurate data entry, strong communication, and teamwork in a busy healthcare setting.