Pediatric Front Desk & Scheduling Specialist

Inspira Health; Salem (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Inspira Health is seeking a nonexempt clerical position to support daily activities of the medical offices. You will greet patients, handle telephone coverage, schedule appointments, and assist with patient registration, insurance eligibility, and referrals.

Responsibilities include answering calls professionally, triaging inquiries, coordinating referrals, and processing payments with accurate cash handling. This role involves interactions with patients and visitors in a healthcare setting.

Qualifications

• High school diploma or GED equivalent.
• One year of experience in customer service or reception preferred.
• Experience in a medical practice or health care environment strongly preferred.
• Completion of Medical Terminology Course strongly preferred.

Responsibilities

• Greet patients and visitors in a prompt, courteous, and professional manner.
• Answer telephone calls promptly; transfer or triage as needed.
• Coordinate reminder calls for patients scheduled the following business day.
• Schedule patient studies as recommended by providers.
• Collect payments from patients and reconcile daily cash reports.

Skills

Medical terminology

Caller direction

Education

High school diploma or GED

Medical Terminology course

Job description

Inspira Health is seeking a nonexempt clerical position to support daily activities of the medical offices. You will greet patients, handle telephone coverage, schedule appointments, and assist with patient registration, insurance eligibility, and referrals.

Responsibilities include answering calls professionally, triaging inquiries, coordinating referrals, and processing payments with accurate cash handling. This role involves interactions with patients and visitors in a healthcare setting.