Pediatric Front Desk & Family Services Coordinator

Kids Unlimited Learning Academy; Cabot (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

Kids Unlimited Learning Academy & Miracle Kids Success Academy is seeking a receptionist to be the first point of contact and manage the front desk. The role involves greeting patients and visitors, answering calls, and handling mail and records in a busy clinic setting.

The ideal candidate will have a high school diploma or equivalent, strong communication skills, and the ability to manage multiple tasks with accuracy in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Ability to communicate effectively with a wide variety of people.
• Experience with administrative tasks and record-keeping preferred.

Responsibilities

• Answers and screens incoming telephone calls and takes messages.
• Greets patients, families, staff, and visitors as they enter the Academy and monitors traffic flow to ensure access is controlled.
• Organizes and maintains file system, and files correspondence and other records.
• Reads and routes mail; prepares outgoing mail and correspondence including e-mail and faxes.
• Performs daily status checks of Medicaid patient treatment eligibility.
• Maintains and stores patient charts after discharge; scans documents as appropriate.
• Completes check requests and updates documentation.
• Maintains a list of supplies and submits supply requests to the Director.

Skills

Telephone handling

Front desk etiquette

Organization

Record keeping

Basic computer skills

Interpersonal communication

Education

High school diploma or equivalent

Tools

Database

Word processing

Spreadsheet

Internet software

Job description

Kids Unlimited Learning Academy & Miracle Kids Success Academy is seeking a receptionist to be the first point of contact and manage the front desk. The role involves greeting patients and visitors, answering calls, and handling mail and records in a busy clinic setting.

The ideal candidate will have a high school diploma or equivalent, strong communication skills, and the ability to manage multiple tasks with accuracy in a fast-paced environment.