Pediatric Front Desk Coordinator - Patient Experience

Guardian Dentistry; Gaithersburg, Northern (MD, KY); Hybrid; USD 33,000 - 39,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

401k with matching

Health insurance

Dental insurance

Vision plan

Life Insurance

Disability Insurance

Job summary

Quince Orchard Dental Care in Gaithersburg, MD is seeking a Pediatric Front Desk Coordinator to join our fast-paced dental team. You will greet patients by name, answer calls, and manage scheduling for dentists and hygienists, ensuring a smooth patient experience.

The ideal candidate has 2-3 years of front desk experience, strong communication skills, and a professional demeanor. We offer competitive compensation, paid vacation/holidays, and health benefits in a supportive environment.

Qualifications

• 2-3 years experience preferred.
• Associates Degree preferred.
• Outstanding professionalism and a self-motivated work ethic.
• Strong communication and interpersonal skills to build relationships with patients.

Responsibilities

• Complete daily insurance verifications for all scheduled patients.
• Greet patients by first name and assist them during their visit.
• Serve as the face of the office for patients and callers.
• Confirm all future appointments and manage scheduling.
• Assist patients with billing questions and concerns.
• Submit insurance claims with proper attachments and narratives.

Skills

Front desk experience

Phone etiquette

Multitasking

Customer service

Education

Associates Degree

Job description

Quince Orchard Dental Care in Gaithersburg, MD is seeking a Pediatric Front Desk Coordinator to join our fast-paced dental team. You will greet patients by name, answer calls, and manage scheduling for dentists and hygienists, ensuring a smooth patient experience.

The ideal candidate has 2-3 years of front desk experience, strong communication skills, and a professional demeanor. We offer competitive compensation, paid vacation/holidays, and health benefits in a supportive environment.