Pediatric Front Desk Coordinator — No Weekends, Growth

Smile Works PLLC; Tallahassee (FL); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

SmileWorks Children’s Dentistry & Orthodontics in Tallahassee, FL seeks a Front Desk Coordinator for a full-time, in-office role. You will greet patients, manage the front desk flow, schedule appointments, answer calls, and assist with insurance verification to keep the day running smoothly.

Ideal candidates have at least 3 years of front office experience in a dental setting, exceptional customer service, and strong communication and organizational skills.

Qualifications

• Front desk experience in a dental practice (3+ years)
• Excellent customer service history and patient-facing skills
• Strong communication, organization, and problem-solving abilities
• Comfort with dental scheduling and insurance verification
• Familiarity with dental practice management software is a plus
• Experience in pediatric or orthodontic offices is a plus

Responsibilities

• Be the first point of contact for patients and families
• Manage front office check-in/check-out and front desk flow
• Schedule and confirm appointments to optimize provider schedules
• Answer calls, respond to inquiries, and guide patients through treatment logistics
• Verify dental insurance eligibility and gather documentation
• Support registration and intake with speed and accuracy
• Ensure smooth daily operations by following SmileWorks procedures and policies

Skills

Front desk experience

Customer service

Communication skills

Dental software (OpenDental/Dentrix)

Microsoft Office

Pediatric dental environment

Tools

OpenDental

Dentrix

Microsoft Office

Job description

SmileWorks Children’s Dentistry & Orthodontics in Tallahassee, FL seeks a Front Desk Coordinator for a full-time, in-office role. You will greet patients, manage the front desk flow, schedule appointments, answer calls, and assist with insurance verification to keep the day running smoothly.

Ideal candidates have at least 3 years of front office experience in a dental setting, exceptional customer service, and strong communication and organizational skills.