Pediatric Front Desk & Care Coordinator - Ophthalmology

ROP Consultants Of Florida PA; Miami (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Job summary

ROP Consultants Of Florida PA in South Florida is seeking a friendly, dependable Medical Front Desk / Patient Care Coordinator to join our Boca Raton team. This role focuses on greeting patients, managing calls, scheduling, verifying benefits, handling payments, and maintaining accurate records in a fast-paced pediatric ophthalmology setting.

Ideal candidates have medical front-office experience and a professional, compassionate approach with families.

Qualifications

• Previous medical front desk, medical receptionist, or patient coordinator experience preferred.
• Ophthalmology experience is a plus, but not required.
• Strong customer-service and communication skills.
• Comfortable discussing insurance benefits and patient balances.
• Dependable and punctual.
• Organized and detail-oriented.
• Comfortable multitasking in a busy environment.
• Professional and positive when interacting with patients, parents, physicians, and coworkers.
• Willing to learn and be part of a team.

Responsibilities

• Greet and check in patients and families
• Answer and manage incoming phone calls
• Schedule and confirm patient appointments
• Verify insurance eligibility and benefits
• Review referrals and patient information
• Collect copays, deductibles, and outstanding patient balances
• Assist with patient check-out and follow-up scheduling
• Maintain accurate demographic and insurance information
• Communicate professionally and compassionately with parents and caregivers
• Work closely with physicians, technicians, and other front-office team members
• Assist with additional administrative duties as needed

Skills

Medical front desk

Phone etiquette

Scheduling

Insurance verification

Bilingual English/Spanish

Job description

ROP Consultants Of Florida PA in South Florida is seeking a friendly, dependable Medical Front Desk / Patient Care Coordinator to join our Boca Raton team. This role focuses on greeting patients, managing calls, scheduling, verifying benefits, handling payments, and maintaining accurate records in a fast-paced pediatric ophthalmology setting.

Ideal candidates have medical front-office experience and a professional, compassionate approach with families.